Threads Styling Ltd, a company registered in England and Wales under company number 07093672 and whose registered office is at Second Home, 68-80 Hanbury Street, London, England, E1 5JL (“Threads”, “we”, “us” or “our” in this policy), operates a global fashion concierge that sources and delivers bespoke fashion for women and men (“Services”).
Telephone or WhatsApp: +44 7881362517 Email: firstname.lastname@example.org
Threads is committed to protecting and respecting your privacy. This policy explains the basis on which personal information we collect from you will be processed by us. Where we decide the purpose or means for which Personal Data you supply through these Services is processed, we are the “data controller.” We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679.
This policy explains the following:
Our Services may require the use of third parties. These third party websites may have their own privacy policies and we recommend you to review them. We do not accept any responsibility or liability for the privacy practices of such third parties and your use of them is at your own risk.
We collect and process the following information which may include your Personal Data.
When using, or requesting our Services, we may collect information that you provide to us about you via chat-based media such as WhatsaApp or email. This can include (but is not limited to) any information provided via chat with one of our employees including your name, address, clothing size, age, gender, address, telephone number and e-mail address (“Personal Data”).
In order for you to use all the functions of our Services we collect payment information from you including your credit card number and bank account details.
We may collect Personal Data about you from third party service providers. This includes information about your credit history from credit agencies, or information to check your identity and prevent fraud or other illegal activities.
We may also measure your engagement on social media platforms, such as Instagram, by tracking your likes.
In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
We may legally use and retain your Personal Data you provide to us when requesting our Services, to pursue our legitimate interest of building a client profile for you in order to identify and suggest the sort of products that may be of interest to you as part of our Services.
These Services may include; responding to your enquiry or request; contacting you about any purchases or products in respect of your enquiry or request and taking steps you ask of us with a view to entering into an agreement to provide you with our Services.
We may legally use your Personal Data on the basis that processing is necessary for the performance of delivering our service under the contract between you and Threads, including to respond to your enquiries; to contact you about any purchases or products requiring your attention and to provide you with information about the Services we offer.
We may analyse certain types of information that you submit to us included in the content of your chats and emails with our personal shoppers for the legitimate interest of solely improving the Services we offer to you, to create chat data insights, and to provide you with a tailored and bespoke service.
We may share your Personal Data with our selected third party retailers and suppliers for the performance of delivering our service under the contract between you and Threads, including placing orders, purchasing products on your behalf and in accordance with your instructions and delivering the goods to you. Our third party retailers will have their own processing terms.
We may use a third party payment Services provider to process payment for our Services, Stripe (a PCI Service Provider Level 1 certified platform), who will store, collect and process your payment details over SSAL (Secure Sockets Layer). When using Stripe, our servers will not have access to your sensitive payment details.
We may process Personal Data for the legitimate interests of ensuring that use of our online Services is lawful and non-fraudulent, does not disrupt the operation of our Services, does not harass our staff or other individuals, and to enforce our legal rights and comply with our legal obligations.
We process Personal Data for the legitimate interest of complying with HMRC requirements by retaining records of customer purchases and transactions.
Where we reasonably believe that you are or may be in breach of any of the applicable laws, we may use your personal information to inform relevant third parties such as your email/internet provider or law enforcement agencies about the content.
We use various forms of marketing to provide you with promotional materials about our Services.
We may process your information for the purposes of marketing (or pass your information on to third parties for marketing purposes) in accordance with our legitimate interests to send you information about offers, our Services or similar products to which you purchased in order to provide you with a tailored and bespoke service.
Targeted Marketing: serve you targeted advertisement via our own channels and third party channels, including across multiple devices or browsers. We do this to provide you with more relevant advertising content.
We may receive the above data about you from Google, Inc. (based outside the EU) through their Google Analytics platform. Please see below for further information. To find out more about Google Analytics and to learn how to opt out, please visit:
When you visit our Website, these analytics service providers may collect the following data, which will almost always be anonymised and aggregated before reporting back to us:
We process this information to understand how visitors use our Website and to compile statistical reports regarding that activity. This processing is crucial to the running of our online business. This information is not used to develop a personal profile of you
We process information that we collect via Instagram and Facebook to understand how customers or visitors use our website and to compile statistical reports regarding that activity.
This processing is necessary for us to pursue our legitimate interests of providing a tailored service to our customers.
You have the following rights over the way we process Personal Data relating to you. We aim to comply without undue delay, and within one month at the latest.
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
We will use reasonable efforts to the extent required by law to supply, correct or delete personal information held about you on our files (and with any third parties to whom it has been disclosed to).
You can ask us to restrict, stop processing, or to delete your Personal Data by contacting us at email@example.com if:
If you inform us that you would no longer like us to store or process your Personal Data then we may not be able to offer you a fully tailored, bespoke service.
We do not knowingly solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information.
Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
We will notfiy you of any changes to this policy by email, notice on the website or account message.
Where we transfer your data outside of the EEA, we have agreements in place with those parties which include standard data protection clauses adopted by a data protection regulator and approved by the European Commission to ensure that appropriate safeguards are in place to protect your Personal Data. If you would like to find out more about these safeguards, please let us know by writing to email@example.com.